Hot tub services
Weekly hot tub maintenance, repairs for all makes, Caldera hot tubs with a personal consultation and FreshWater spa supplies, across the Yakima Valley and the Tri-Cities.
Our hot tub services
Weekly care
Quoted for your hot tubClear, comfortable water without the chores. We test and balance the water, clean the filter, care for the shell and cover, and check the equipment on every visit.
All makes
Cold water, service codes, air surging, leaks or strange sounds. Every repair starts with a thorough diagnosis, from jet pumps and heaters to control packs.
Authorized Caldera dealer
Utopia, Paradise, Vacanza and Fantasy hot tubs, with FreshWater salt, FreshWater IQ and app options, and the Emerge cold plunge. Browse every model, then talk to Ebony, our lead hot tub consultant.
FreshWater water care
Salt system cartridges, test strips, sanitizers and more FreshWater products, each sold through our online store.
Weekly hot tub maintenance
We check and adjust pH, chlorine, calcium, cyanuric acid and alkalinity.
We remove debris from the surface and vacuum out sand and gravel that settle in the tub.
We clean the acrylic shell, steps and waterline to prevent scum and oil buildup.
We clean and wash the filter on every visit.
We clean the cover and treat it with a protectant.
We check the pump, filter and heater for proper performance.
Buying a new hot tub
Ebony helps you choose the model that fits your backyard, your style and the way you want to use it, in our showroom or in an online showing via Zoom.
Schedule a one-on-one consultation, for a first hot tub or an upgrade.
Ebony learns your space, style, routine and budget before suggesting a model.
She walks you through the Caldera collections and features that fit.
Pricing in person, and local service from our own team after you buy.
Hot tub owners
4.7 · 203 Google reviews (opens Google in a new tab)“We have been with Central Washington Pool & Spa since the very beginning. They maintain and service our swimming pool needs along with our hot tub. We have always received excellent service especially in critical downtime and emergencies ensuring our Airbnb guests are able to use our facilities to the fullest. Highly recommended them!”
Thanks for trusting us with your pool and hot tub, Central Washington!
“Ebony and team were amazing to work with. From start to finish they took amazing care of us! As first time spa owners, we had a lot of questions. Their customer service, attention to detail and knowledge of their product made the process seamless. I cant say enough good things about their company and service!”
“Pool winterization was great and staff was knowledgeable and quick. On a side note, please look into reducing the spam texts encouraging people to leave reviews. 4 in a week is too much.”
“Central Wa pool and spa have been a great resource for new owners. Thanks to your team”
“I want to recognize the excellent service provided by Central WA Pool and Spa. Josh and his staff , including the friendly crew who service my pool, who are exceptionally polite and patient. They are professional and go the extra mile completing the job. They closed my pool last fall , repaired the pump and installed a new cover. This summer they opened the pool and are now doing the “Splash and Dash” service twice a month. I know I am in good hands with them.”
“The heat pump and plumping installation is spot on. Thanks Central Pool & Spa!”
“Everyone at Central Washington Pool and Spa were amazing to work with. Ebony went above and beyond to meet all of our needs and make sure we had everything we needed to enjoy our new spa.”
“Highly recommend! The staff is hardworking and the communication is great! Central Washington Pool and Spa has been taking care of us for several years so we don’t have to put any extra thought into the care and maintenance of our hot tub or pool!”
“From estimate to installation, the process was handled in a professional manner. We are happy with the results. I would recommend Central Washington Pool And Spa for your pool needs.”
“They test pool/spa water and will give you individualized recommendations to keep your pool/spa in top shape. The team there is incredible! No pressure to buy products. Offer a range of home services. Highly professional”
“My 16’ x 32’ Grecian style swimming pool was installed in 1983 ! Today Central Washington Pool& Spa installed a new pool liner , our 4th liner , Josh and Anton ( owners ) sent out 2 men . Very knowledgeable in their profession! I had new concrete steps installed, Josh came out and measured the concrete steps, so the pool liner was fabricated to to fit the new configuration! Perfect Fit , Great Job 👏”
“Carlos was very knowledgeable and got the job done in a timely manner. Overall they were very communicative and reasonably priced. I highly recommend for your pool and spa needs!”
“Super happy with Anton and Central Washington Pool and Spa! Top notch customer service, great pricing and quality products, and just plain nice people! Highly recommend!!”
“I love being a loyal customer to Centra Wa pool and spa! They are honest and fair pricing. I ditched the watermill due to lack of customer service and a hike in prices! We bought a hot tub and have our swimming pool service through this company. Always quick to respond and friendly!”
“Three years ago I ended up in a house with a hot tub, and had no idea how to take care of it. I was working in the West Valley area at the time so I went in to the shop and asked for advice! The team here is always very courteous and helpful. I get my chemicals here and Central Washington Pool and Spa also takes care of my hot tub maintenance needs in a very timely fashion with very reasonable service costs. I recommend them to anyone in the Yakima area!”
“Bought a hot tub here and they had exceptional customer service! Highly recommend giving them a chance if you’re considering a hot tub or need services!”
“I had been struggling with keeping up with pool maintenance on my own. These guys are wonderful! The pool is positively sparkling! Super friendly folks and good work, A++”
“Ricky came out and drained my hot tub.He cleaned and refilled it, then put in the appropriate chemicals needed. He was very pleasant & thorough. He also enjoyed the Snickers ice cream bar that I gave him when he was done! 😄”
“The two techs were prompt and courteous. Their knowledge allowed them to diagnose and thoroughly assess our spa. Very pleased and recommend their work.”
“They do a fabulous job of keeping our spa clean and properly running and are very friendly and professional! Thank you Central Washington Pool and Spa!”
“Answered the phone first time I called and got us set up with weekly service ASAP. Joe and Dakota are awesome service guys and saved us a ton of money diagnosing our heater. Anton was great giving us all of the options on a new spa, helped us find the right one for us and they are installing it for us during a busy time in a little more than a week.”
“Professional, knowledgeable best experience from spa selection to delivery. I absolutely endorse the team! The new spa is exactly what was after!”
“Had a water leak in my hot tub. Call them to come help. They were out with in a hour to troubleshoot the problem, fix it the next day thanks, Sam”
“Personalized service and felt like I had the attention as their only customer. Came to the house and showed me how to set up my spa. Came back with a beautiful gift for purchasing their spa. Couldn’t be happier with the experience!”
“Excellent service. Professional, knowledgeable. Diagnosed and explained my hot tub issue. I highly recommend service team.”
“They did a wonderful full service on our hot tub that hadn’t been serviced in 3 years! 10/10 would recommend”
“I highly recommend this company. I had so much trouble with Watermill in Yakima. They screwed up putting my new cover on and complained they couldn’t fix it and, voila!, Central Washington Pool and Spa came out and fixed it with no whining and little effort! They are professional and do a great job. After 16 years with Watermill, it’s time for a change to these people! Make the switch people!!!”
“Super friendly staff and quick to respond to repair calls. Felt zero pressure when purchasing our hot tub.”
“Great pool and spa service. Customer service is top notch. Would highly recommend Central Wa Pool and Spa.”
“CW pool and spa has treated us great this far. Axel has been amazingly patient with us and informative keeping us in the loop when is comes to the next steps. Going forward I will be using them as well as recommending others to them.”
Hot tub questions
No. Utopia spas come standard with the FreshWater Salt System. Paradise spas (2019 and newer) and Vacanza spas (2025 and newer) can add it as an option. Fantasy spas use the FROG sanitizing system and are not saltwater compatible.
Yes. Paradise spas made in 2019 or later and Vacanza spas made in 2025 or later can have the FreshWater Salt System added. Ask Ebony what applies to the spa you're considering.
FreshWater IQ joins the salt system with smart monitoring that checks pH, chlorine and salt levels every hour, and optional dosing on command. It comes standard on Utopia spas and is an option on Paradise spas.
Yes, with the Caldera Spas App and the dealer-installed Connected Spa Kit, available on 2024 and newer Utopia and Paradise spas and 2025 and newer Vacanza spas. It isn't standard on any collection and isn't available on Fantasy.
It is Caldera's salt-chlorine generator: it makes chlorine from salt to keep the water softer, cleaner and clear, with fewer chemicals and fewer drain and refill cycles.
No. Caldera hot tub pricing is shared in person. Book a consultation with Ebony and she'll walk you through the models and pricing that fit what you're looking for.
Ready when you are
Request hot tub maintenance or a repair visit, or book a consultation with Ebony for a new Caldera spa.
