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Customer reviews

What our customers say

These reviews come from our Google Business Profile. Every reviewer's words are shown exactly as they wrote them.

  • “Professional” in 26 reviews
  • “Knowledgeable” in 26 reviews
  • “Friendly” in 21 reviews
  • “Highly recommend” in 20 reviews
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145 five-star reviews with words

In their own words.

  • Cindy C.Oct 2026

    “They did a great job winterizing our pool.”

  • megan P.Oct 2026

    “Very friendly and helpful. Answered every question and so fast.”

  • Janelle S.Oct 2026

    “Pool winterization was great and staff was knowledgeable and quick. On a side note, please look into reducing the spam texts encouraging people to leave reviews. 4 in a week is too much.”

  • Randy F.Oct 2026

    “We switched to Central after 25 years with another company and the difference was very noticeable. They spent a lot more time each week cleaning and making sure everything was taken care of. The water all summer was crystal clear. The tile was scrubbed and cleaned along with anything else that needed attention. I highly recommend them.”

  • Melquisedec L.Oct 2026

    “Got a pool inspection on a house we were going to purchase, they did a thorough inspection letting us know a lot of work the pool needed. Needless to say we aren’t purchasing the house thanks to their inspection!”

  • Mark C.Oct 2026

    “Very professional and willing to answer any questions we had.”

  • Samantha F.Oct 2026

    “Quick and easy!!”

  • Arthur L.Oct 2026

    “We have been with Central Washington Pool & Spa since the very beginning. They maintain and service our swimming pool needs along with our hot tub. We have always received excellent service especially in critical downtime and emergencies ensuring our Airbnb guests are able to use our facilities to the fullest. Highly recommended them!”

  • Amie W.Oct 2026

    “Everyone at Central Washington Pool and Spa were amazing to work with. Ebony went above and beyond to meet all of our needs and make sure we had everything we needed to enjoy our new spa.”

  • Isaac R.Oct 2026

    “Great service and knowledgeable staff!”

  • 高いジョンOct 2026

    “Thanks for taking care of us all season”

  • Liam F.Sep 2026

    “Excellent service!”

  • morreyah S.Sep 2026

    “They did a wonderful full service on our hot tub that hadn’t been serviced in 3 years! 10/10 would recommend”

  • Yvonne S.Aug 2026

    “Excellent service. Professional, knowledgeable. Diagnosed and explained my hot tub issue. I highly recommend service team.”

  • Tyrone J.Aug 2026

    “When I called Josh and explained what I needed and the urgency he jumped on it and had the rope delivered even though we were willing to drive to Yakima to pick it up - over an hour away. It was delivered the next day early and I am very happy with the customer service!”

  • Paula S.Aug 2026

    “Has been a Great experience. They are knowledgeable and friendly.”

  • Ellen K.Jul 2026

    “I want to recognize the excellent service provided by Central WA Pool and Spa. Josh and his staff , including the friendly crew who service my pool, who are exceptionally polite and patient. They are professional and go the extra mile completing the job. They closed my pool last fall , repaired the pump and installed a new cover. This summer they opened the pool and are now doing the “Splash and Dash” service twice a month. I know I am in good hands with them.”

  • Scott W.Jul 2026

    “I’m a first-time pool owner and have really appreciate their help not only getting this started but also teaching me the ropes. Recently was traveling out of town and had an issue with the pool and they’ were able to quickly resolve it for me while I was traveling. Great group to work with and very responsive.”

  • Mondo F.Jul 2026

    “My 16’ x 32’ Grecian style swimming pool was installed in 1983 ! Today Central Washington Pool& Spa installed a new pool liner , our 4th liner , Josh and Anton ( owners ) sent out 2 men . Very knowledgeable in their profession! I had new concrete steps installed, Josh came out and measured the concrete steps, so the pool liner was fabricated to to fit the new configuration! Perfect Fit , Great Job 👏”

  • Phil V.Jul 2026

    “Leo is a great asset to your company! Thank you Leo!”

  • Ellen M.Jun 2026

    “They did a great job Che king salt cell. Very thorough. Ran a diagnostic. Knowledgeable and friendly. My go to pool guy now !! Also they always provide correct recommendations re chemistry of the pool! They are great . So glad they are just a few miles away. I also bought my Polaris from them too.”

  • Shell H.Jun 2026

    “Great pool and spa service. Customer service is top notch. Would highly recommend Central Wa Pool and Spa.”

  • Gary M.May 2026

    “I trust them to take care of All aspects of my pool repairs and ongoing maintenance. The water looks good. The grandkids can swim. Grandma is happy and so am I. Thanks.”

  • Hugo V.May 2026

    “Great and convenient. They come to my house and do it while I’m at work.”

  • Alicia S.May 2026

    “They have been incredibly helpful every time I have needed advice on my water or when purchasing a pool heater and a vacuum cleaner.”

  • Sue G.May 2026

    “This company maintains our pool all summer. They open it up in the spring and winterize it in the fall. My parents are elderly and just physically can't take care of the pool as needed so it's wonderful having someone keep it so pristine and ready to use all summer long. Highly recommend!”

  • Miranda S.Apr 2026

    “I can not recommend these guys enough! They came out to replace my heater and went above and beyond to ensure I was satisfied. Would give more than 5 stars if I could.”

  • Pauline C.Apr 2026

    “These guys are amazing, they figured out my problem when others could not. Came out twice, first visit tried several things, got stumped told me they'd do some research (really nice guys) then called the next day, they wanted another look(different gents), and got it fixed! Amazing service, awesome attitudes. I'll use them again if I need to.”

  • Brad O.Apr 2026

    “First time using them and couldn’t be happier. Service tech was on time and very knowledgeable. They were upfront and honest with pricing. Highly recommend 👍”

  • Craig F.Mar 2026

    “Very easy to deal with! Prices were great! And the set up crew was amazing! Thank you!”

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