Last updated October 20, 2026
Privacy policy
This policy explains how Central Washington Pool & Spa handles information collected through this website and describes the choices available to visitors. Separate request, shopping and social-media services have their own privacy notices.
Information you provide
When you use our contact or hot tub consultation form, we collect the information you enter, such as your name, phone number, email address, service interests and message. Some fields are optional. Please do not include payment card numbers, passwords, medical information or other sensitive personal information in these forms.
How we use your information
We use information you provide to review your inquiry, answer questions, discuss products or services and communicate about your request. Information submitted through the forms on this website is stored by our website service provider so it can be reviewed and followed up on. Submitting an inquiry is not a purchase or a confirmed appointment.
Cookies and website activity
Our website hosting platform uses a session cookie to support the website. Website analytics, including Google Analytics, can record page visits, referring pages, browser and device information, time on a page, scrolling, link clicks and form interactions. Link activity can include calls, texts, email links and visits to other websites. Please avoid putting personal information into website addresses or query parameters. The website also saves your cookie preference in your browser.
Your cookie choices
You can choose Accept or Decline in the cookie notice to record your preference for optional website analytics. Necessary session functions are separate from this choice. Your browser may also let you restrict cookies or clear this site's saved browser data. Clearing saved site data can reset your preference, so the notice may appear again. Restricting browser storage may affect some website features.
Service providers and sharing
Our website, hosting, communications and other service providers may process information as needed to operate the website and handle requests. Information may also be disclosed when required by law or when necessary to address fraud, misuse or a security concern. Information you choose to send directly to a separate service is also subject to that service's privacy practices.
Requests, shopping and external websites
Our service-request and pool-maintenance enrollment links open Jobber's client portal. Those forms may request information beyond the forms hosted on this website. Our spa-supply shopping links open our separate Shopify store or its checkout. Jobber and Shopify process information under the privacy notices shown on their services. Social-media links and any Google review or map features are also subject to the relevant provider's practices. Check the destination's privacy information before sharing information, uploading files or making a payment.
Calls, email and text messages
If you contact us by phone or email, we receive the information you share through that channel. Providing a phone number in an inquiry does not, by itself, authorize unrelated marketing texts. Any consent choices and opt-out instructions shown in a separate service-request, enrollment or messaging service apply to communications through that service.
Keeping information and protecting it
Information may need to be retained to handle inquiries, provide requested services, keep business records or meet legal requirements. Retention can differ depending on the information and the service used. No internet transmission or storage system can be guaranteed completely secure. Use the contact details below if you have a concern about information you submitted.
Privacy requests
Contact us if you would like to ask about your information or request access, a correction or deletion. Available rights and any exceptions depend on applicable law. We may need to verify your identity before responding to a request involving personal information. This website is intended for people seeking pool, spa and related services, not for children to submit personal information.
Changes to this policy
We may update this policy when our website or information practices change. The date at the top of this page identifies the most recent update.
Contact us
For privacy questions or requests, contact Central Washington Pool & Spa at office@cwpoolspa.com or (509) 367-6011.